Privacy Policy

Introduction

At AquaArmor Kingman Pool Care, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, address, phone number, and email address
• Pool location and access information (gate codes, special instructions)
• Service history and preferences
• Payment information (processed securely through our payment processor)
• Communication records (emails, phone calls, service notes)

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve our website and understand how people use our services.

How We Use Your Information

We use your information to provide and improve our services:

• Schedule and perform pool cleaning and maintenance services
• Communicate with you about your service appointments and account
• Process payments and maintain billing records
• Send service reminders, tips, and updates (you can opt out anytime)
• Improve our services and customer experience
• Respond to your questions and support requests

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (like payment processors or scheduling software)
• When required by law or to protect our legal rights
• With your explicit consent

Any third parties we work with are required to protect your information and use it only for the specific purposes we authorize.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes secure storage of physical records, encrypted transmission of sensitive data, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about our privacy practices

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings, but disabling them may affect some website features.

Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. The updated policy will be effective when posted.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: hi@poolservicekingman.com
• Phone: (928) 391-0118
• Address: 145 Chestnut St, Kingman, AZ 86401